Tag: goals

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Podcast: Present Levels of Performance

On December 12, 2008, we originally published “Present Levels of Performance – What They Are & Why We Need Them”. Throughout this school year, KPS4Parents is recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click here to download the podcast, “Present Levels of Performance – What They Are & Why We Need Them.”

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Podcast: Why Placement Isn’t Where You Start

On December 11, 2008, we originally published ““Why Placement Isn’t Where You Start: Understanding the IEP Process.” As we move through the school year, KPS4Parents is recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click here to download the podcast, “Why Placement Isn’t Where You Start: Understanding the IEP Process.”

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Get Your Facts Straight When Filing Complaints

As much as I personally hate filing complaints against public agencies, sometimes I find it necessary in order to achieve an appropriate outcome for a student with special needs.  It’s not the task of putting together a complaint that bothers me; after over 18 years of advocating for students with special needs, I’ve gotten pretty good at assembling the necessary evidence and figuring out what allegations to assert.  What I hate is what makes complaints necessary – somebody is doing something that deprives a child, to that child’s detriment, of an educational right and that just makes my blood boil.

In special education, there are several types of complaints that can be filed:  due process complaints, compliance complaints, and 504 complaints for the most part. Regardless of what type of complaint needs to be filed, you absolutely, positively must have your facts straight and your evidence together to support the facts of the case.

For the purpose of illustrating my point in this blog posting, I’m going to focus on the filing of compliance complaints with your state’s Department of Education.? Compliance complaints are filed when your local education agency (“LEA”) has violated the regulations and failed to follow the proper procedures, whether those are state or federal regulations.? Compliance complaints do not address issues involving substantive harm; those are the kinds of issues that get addressed by due process complaints.

To help distinguish between the two types of complaints, let’s say that a child’s parents disagreed with his school district’s recent special education assessment results and requested an independent educational evaluation (“IEE”) at public expense but the school district denied the request and took no further action.? Procedurally, this is a violation because the only way an LEA can legally refuse to fund an IEE is to prove through a due process hearing that the assessment with which the parents disagreed was competently performed and sufficient under the requirements of the regulations.

Therefore, in order to deny the parents’ request for the IEE at public expense, the school district would have had to file for due process to assert the appropriateness of its assessment.? All things being equal, it’s usually far less costly for the LEA to simply fund the IEE than to sue the parents to dispute it.

However, let’s say in this example that not only did the district refuse to fund the IEE and fail to file for due process, but that the child continued to fail to receive educational benefit because he had not been competently assessed in all areas of suspected disability by the district and the parents had been right to disagree with its assessment and ask for an IEE.? Now, the child has been substantively denied a FAPE because the IEP team had been without sufficient information about his needs to craft an IEP that was reasonably calculated to render educational benefit.? Further, his parents were denied meaningful participation in the IEP process by being deprived of necessary assessment data and the opportunity to get it via an IEE, which can also be found to result in a denial of a FAPE.

This is the kind of thing that results in a due process filing because the question at this point is:? How much educational benefit did the child fail to receive and what type of compensatory education is he due to make up for this substantive harm? It’s no longer just a matter of whether the district failed to follow the proper procedures; now it’s a matter of what harm resulted from its failure to follow the proper procedures.

Sometimes when parents and advocates are trying to prevent litigation, the best way they can do that is with a well formulated compliance complaint.? If you can get it sustained that the law was broken, you’ve eliminated 50% of the examination a hearing officer would otherwise have to make if the matter were to go to hearing.

A compliance investigator only has to determine whether or not the law was broken.? But a procedural violation that results in substantive harm that is taken straight to due process requires the hearing officer to first determine whether a procedural violation took place and then whether it resulted in substantive harm.

If you have compliance complaint findings that establish for the record that the law was, in fact, broken then the only thing the hearing officer has to determine is whether or not substantive harm resulted from the unlawful conduct.? That the law was broken is a foregone conclusion and presumed to be fact.

This is why, in most cases where I’ve had to file compliance complaints, things quickly de-escalate once the results come back.? The involved LEA knows that any findings against it will end up in evidence and they will have a lot of explaining to do if the case goes to hearing.? The best way to prevent litigation is to prepare for it.

But this sword cuts both ways.? If you file a compliance complaint and the LEA is found to have operated within the law, a copy of your compliance complaint and the findings of compliance will likely be introduced into evidence in due process by the LEA to demonstrate that it hasn’t broken the law and that you are a crackpot filing unfounded complaints, thereby suggesting that your due process complaint is also unfounded and you shouldn’t be taken seriously by the hearing officer.

Due process is not the place to argue that a complaint was wrongly determined by the state’s Department of Education.? There is a separate appeal process for that and a special education hearing officer lacks the authority to overturn a compliance complaint decision or re-try the issue.? The results of a compliance complaint are taken at face value in due process.? Therefore, it’s critically important that you do it right when you initially file so that you are less likely to encounter unnecessary problems later on and that means starting out with having your facts straight and evidence in order.

As with any type of complaint process, compliance complaints are supposed to involve an examination of the facts and a comparison of those facts against the procedural requirements established by the regulations.? Facts are not he-said/she-said opposing points of view.? Facts are things that are borne out by the evidence.

It is in an effort to preserve the facts for the record that we audio record every IEP meeting we attend on behalf of the parents, do everything we can with public agencies in writing (even if that means memorializing our telephone conversations in emails or letters), and request a copy of each student’s records on behalf of his/her parents when we begin a new case.? A comprehensive records review is a necessary part of each case we do.? By arranging all of the documents in chronological order, we can go step-by-step through the story as told by the record and then reconcile that against what the parents told us when they first came to us.

If we become aware of any violations, our first step is usually to document them in a records review report to the parents.? In the very least, we’ll list them out and have a meeting with the parents to talk about them.? From there, our next step as lay advocates is usually to write a letter on behalf of the parents to their LEA outlining the violations and specifying requested remedies, bearing in mind that the remedies we can ask for are limited by what is reasonably achievable were we to file complaints.

Most times, LEAs respond to a succinctly organized and worded demand letter in a constructive manner.? While we’d like to think that this is mostly due to an administrator’s well-intended desire to do the right thing, it has not escaped our attention that it is rather frequently the case that administrators just don’t want to get sued.? They can see how the problems we’ve outlined would not reflect well on the LEA in a compliance complaint or at hearing and the remedies we’re asking for are entirely reasonable.

On the rare occasion that some high-ranking person within the LEA loses his/her mind and decides to treat the situation as a power struggle rather than an attempt to resolve a dispute, our documents speak for themselves and things usually come together eventually.? That’s because we’ve gotten our facts straight and don’t assert things that cannot be borne out by the evidence.

So, in our example above, where the parents disagreed with their district’s assessment and requested an IEE at public expense, which the district subsequently denied and took no further action, we would first go to the district and point out the error of their ways, asking them to please fund the IEE.? If the district dug in its heels further rather than do the right thing, we would then file a compliance complaint alleging a failure to follow the proper procedures when a parent requests an IEE at public expense.

To demonstrate the facts of the case, we would attach as exhibits the following items:

  • The parents’ letter indicating their disagreement with the district’s assessment and requesting the IEE at public expense
  • The district’s letter denying the IEE
  • Our follow up letter pointing out that the district has to file for due process if it’s going to deny the IEE and asking that it reconsider and fund the IEE.

We would be sure enough time had passed after our demand letter for the district to file for due process, then let the record show that it didn’t before filing the complaint.? The more likely outcome, however, is that the district would cough up an assessment plan for the IEE.

You need to be aware of your state’s timelines for filing compliance complaints.? You can contact your state’s Department of Education compliance complaint unit for more information about the complaint timelines.? (In California, it’s one year from the date you knew or should have known about the violation – essentially, one year from the date the violation occurred.)

An example of what not to do might look like this: A parent verbally disagrees with the LEA’s assessment during an IEP meeting and requests an IEE at public expense.? Her disagreement and request are not recorded in the IEP meeting notes.? The LEA’s special education administrator tells her at the IEP meeting that someone will get back to her on her IEE request.? She submits nothing in writing to the LEA expressing her disagreement and weeks pass with no response from the LEA regarding her verbal request for the IEE that was made during the IEP meeting.

Finally, she decides to file a compliance complaint.? She writes a letter to her state Department of Education alleging failure to follow proper procedures in response to a parent request for an IEE at public expense.? She explains in her complaint that she made a request for an IEE after disagreeing with the District’s assessment at the IEP meeting.? An investigation gets opened and the parent gets a phone call from the investigator.? The call might go something like this:

Investigator: “Mrs. Jones, when did you inform the district that you disagreed with its assessment?”

Mrs. Jones: “At the IEP meeting of August 30, 2009.”

Investigator: “I’m looking at a copy of the August 30, 2009 IEP and can’t find any reference in this document to any disagrement on your part to the assessment or a request for an IEE.? Can you tell me what page it’s on?”

Mrs. Jones: “It’s not on any page.? They didn’t write it down.”

Investigator: “Did you subsequently submit anything in writing expressing your disagreement and requesting an IEE?”

Mrs. Jones: “I didn’t think I had to.? We talked about it at the meeting and the administrator told me someone would get back to me about it.”

Investigator: “Did you audio record the IEP meeting?”

Mrs. Jones: “No.”

Investigator: “Mrs. Jones, are you aware that the District claims that you never disagreed with its assessment or asked for an IEE?”

Mrs. Jones: “What?!!!!!”

A few weeks later Mrs. Jones gets a letter finding the district in compliance, explaining that there is no evidence of wrong-doing.

Another example of what not to do would be: A parent is speaking with her child’s teacher at the end of the school day as she picks him up from school.? Unbeknownst to this parent, the teacher has grown to dislike the principal over some unrelated issue.? The teacher will also gossip with whoever will listen, including the parent.? The parent is largely indifferent to the information the teacher discloses to her, but she wants the keep things cool between herself and the teacher for the sake of her child, so she indulges her.

On this particular day, the teacher tells the parent, “I probably shouldn’t be telling you this, but we had a meeting the other day and the principal told us that she doesn’t believe in full inclusion. She’s planning on placing your son in a special day class at another campus on the other side of town as soon as she can.? I just thought you should know.”? The parent understandably freaks out.

Knowing that placement decisions can’t be made outside of the IEP process, the parent panics and files a compliance complaint the next day alleging that the principal has failed to follow the proper procedures to change her son’s placement.? As it turns out, there is nothing in the record to suggest that the principal had any intentions to try to change the child’s placement.? When asked about it, the principal has no idea what is going on and claims she never said any such thing.

When the teacher is asked about it, she says that the parent must have misunderstood her.? She? tells the investigator that she did tell the parent about a staff training she attended on full inclusion and the types of students who can be fully included, but she never said anything about this parent’s child specifically.? “Besides,” she tells the investigator, “the principal can’t change any special education student’s placement.? That’s an IEP team decision.”

Now the parent looks like a fool and of course the allegation isn’t sustained.? The parent had a knee-jerk reaction and failed to confirm the facts.

The proper course of action would have been for the parent to request a copy of her son’s student records and write a letter to the principal asking if the principal has any concerns regarding her son’s placement that would make the principal think that his placement needed to be changed.? The principal would have been compelled to make the record in response and write back with a formal response.? Upon receiving the records and the principal’s response, the parent would have then been in a position to determine whether or not there was even a need to file a complaint, much less any evidence to support the allegation.

I hope you can see from this how important it is to have your facts straight and your evidence in order before you go off accusing people of anything.? Even if your allegations are true, you have to be able to prove them or they may as well not be.

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Podcast: Emotions Part 5 – Extended Family

On November 17, 2008, we originally published  Emotions Part 5  Extended Family  as the fifth in a series of text-only blog articles. As we begin to move into the new school year, KPS4Parents will be recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click here to download the podcast “Emotions Part 5 – Extended Family.”

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Podcast: Emotions Part 3 – Administrators

On November 15, 2008, we originally published  Emotions Part 3   Administrators  as the third in a series of text-only blog articles. As we begin to move into the new school year, KPS4Parents will be recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click Here to download the podcast,  Emotions Part 3   Administrators.

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Podcast: Emotions Part 2 – School Site Staff

On November 14, 2008, we originally published  Emotions Part 2   School Site Staff as the second in a series of text-only blog articles. As we begin to move into the new school year, KPS4Parents will be recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click Here to download the podcast,  Emotions Part 2   School Site Staff.

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Services that Address IEP Behavior Goals

Once a special education student with behavioral issues receives an appropriate assessment of his/her behavior, and appropriate IEP goals are written to address the student’s behavioral needs, the IEP team has to determine what services and supports are necessary to see those goals achieved.  The types of services and supports a child requires in order to achieve his/her IEP goals can influence placement decisions, which is why placement is the last decision that should be made by the IEP team.

It is necessary to first know what services and supports will be required in order to determine what the Least Restrictive Environment (“LRE”) is for each particular special education student and, as we’ve stated before, the LRE is relative to the unique needs of each individual child.  What is the LRE for one student is not necessarily the LRE for another.  Placement must be in the least restrictive environment necessary in order for the services and supports to be provided such that the goals can be achieved, which varies from student to student.  That means that the selection of services, including the frequency, duration, and times of day they are provided, is a very critical step in the IEP process and it comes into play fairly late in the game.

To recap the process (as described in our prior postings in the “Techically Speaking” category), the IEP process begins with assessment.  The data yielded by the assessment is supposed to inform the IEP team of the student’s Present Levels of Performance (sometimes referred to as “PLOPs”).  Based on what is understood about the student’s Present Levels, the IEP team then must write measurable annual goals that describe in objective, empirical terms what outcomes the IEP is attempting to achieve – what specifically it is trying to teach the student to do.  Once that is known, the next step is the selection of services and supports.

There are a number of tools to address behavioral goals that can be used.  One of the most powerful tools is a Behavior Support Plan (“BSP”) or Positive Behavior Support Plan (“PBSP”).  Once a functional analysis of a student’s behavior has been conducted, the next step is supposed to be the creation of a BSP/PBSP unless?the analysis reveals that the behaviors do not significantly impact the child’s participation in his/her education.

A properly written BSP/PBSP is a thing of gold, but it’s no good to anyone if not everyone implements it the way it is written.  Behavior is a touchy thing.  When you have a child who realizes that the same behavior is met with different outcomes depending on who that child is with, what you often produce is a manipulative child who learns how to push peoples’ buttons.  When behavior is met with the same outcome regardless of who the child is with, the child gets a consistent message about certain behaviors.  For that reason, it is imperative that anyone working with a special education student who exhibits problematic behaviors follow the BSP/PBSP to the letter as best as he/she possibly can.

A BSP/PBSP starts out by describing the problem behavior so people know what they’re looking for. Identifying the function that the behavior serves (i.e. to avoid math problems, to avoid writing, to gain access to more preferred items or activities, etc.) allows people know what need the child is trying to meet and, therefore, the types of responses they should have to the behaviors.  The BSP/PBSP should then describe what responses to give to each type of problematic situation if the behavior manifests, but, more importantly, it should describe what replacement behavior will be taught to the child so that he/she has a more appropriate way of seeing his/her needs met without engaging in the problematic behavior.

It’s not enough to tell a kid to stop doing something.  You have to tell them what is appropriate for them to do instead.  If you’re trying to drive a nail with a banana peel, you’re just going to make a mess.  But, if all somebody does is tell you to stop slinging that useless banana peel at the nail and fails to give you a hammer and show you how to use it, you’re still going to be stuck with a nail that hasn’t been driven.  What you were attempting to accomplish remains unachieved.

Children need to be taught things.  They can’t be expected to somehow magically know things or figure things out as well as more experienced adults.  Children with certain types of disabilities have a harder time picking up what seems obvious to most people, requiring explicit instruction on more basic concepts.  A BSP/PBSP describes what fundamental concepts are being taught, or refers to the behavioral goals which describe what concepts are being targeted, so that the child acquires the reasoning skills necessary to handle situations more successfully.

I’m a fan of Diana Browning Wright’s work. She’s done trainings in California and I have students whom I represent whose PBSPs are written up on Diana’s forms.  They’re very well organized and make total sense.

Another tool that some schools try to use is a “Behavior Contract.”  I’m not a huge fan of these at all.  A “Behavior Contract” is something usually used in general education in which a student makes a written commitment to follow school rules.  It utterly fails to identify what need the student was attempting to meet by engaging in the inappropriate behavior and only speaks to what the child will do; there is nothing that describes what the adult school site personnel will do to assist the student in dealing with whatever is provoking his/her inappropriate behaviors so that they don’t present problems for the student anymore.

Instead, the child is stripped of whatever coping strategies he/she had, even if they were poor ones, and left with nothing he/she can do at all.  This creates a great sense of powerlessness, which can turn on its heel in an instant and lead to more escalated behaviors meant to regain whatever power the child feels he/she has lost.

I’ve seen it happen too many times.  What was meant to stop a problem behavior only served to reinforce it and is particularly horrible to deal with among children with issues involving anxiety, paranoia, and/or Oppositional Defiant Disorder.  Their handicapping conditions magnify, sometimes exponentially, their reactions to having their actual needs ignored and left with no way to see them met, while everyone else is focusing on what they inappropriately did in an effort to see those needs met.

A good BSP/PBSP should also include a description of what consequences and reinforcers should be used to encourage the use of the appropriate replacement behavior and discourage the use of the inappropriate behavior.  By consequences, I do not mean punishment. A consequence is anything that results from an occurrence or event.

In the realm of positive behavioral intervention, a consequence is any outcome that discourages a behavior from reoccurring.  This is often the intent of punishment, but punishment is an artificial consequence that the child may associate with something other than his/her own inappropriate behavior, such as the person who is punishing him/her.

Consequences should fit the behavior and they work best if they are natural, inadvertent outcomes of doing the wrong thing.? In my example above, the natural consequence of trying to drive a nail with a banana skin is a gooey mess and a nail that still hasn’t been driven.  That by itself is enough to discourage me from ever trying to drive a nail with a banana skin again.  It clearly didn’t work.

But, associating consequences with one’s own behavior is actually more subtle and difficult than it sounds.  For children with relatively inexperienced, growing (and, thus, continually changing) minds, it’s even harder.  For children with certain types of special needs, it can often be agonizingly difficult.  The connections have to be taught.  So, the consequences to inappropriate behaviors and reinforcers of appropriate behaviors should be delivered as soon after the behaviors have manifested as possible, particularly when first starting out with a new behavior program.  Over time, the reinforcers can be faded.  The idea is that the use of the appropriate behavior will become intrinsically rewarding because it yields success without drama and the need to artificially reinforce will disappear.

The use of appropriate data collection tools is critical. Data collection should be naturally built into the behavior goals and BSP/PBSP. It’s the only way to track progress and measure the degree to which the replacement behavior is taking over for the problematic behavior. Therefore, data sheets have to be created right away at the beginning so that data collection can begin as soon as the school site personnel start implementing the goals.

Parent training is also a really valuable piece to a successful behavioral intervention program.  Just as it is imperative that the child be met with the same response to his/her behavior by all of the staff working with the child, it is equally important that he/she is met with the same response at home.

I’ve seen some of the best school-based behavior strategies in the world completely unravel because no one thought to explain to the parents how the behaviors were being responded to at school.  The child would go home to a completely different set of expectations and responses to problematic behaviors and an entire school day’s worth of intervention might as well have never happened.  The next day, the school site staff would be starting all over again.

By training the parents on the behavioral strategies being used at school, particularly if they can collect at least some data on what they are doing, makes them more involved, gives them greater understanding of what the school site team is trying to do, makes them partners in the process rather than outside observers, makes them more comfortable about how their child’s behavior is being handled by the school site staff, and creates much needed consistency that will help make the intervention successful.

Do you have any other suggestions regarding behavioral supports and services that can be made part of a student’s IEP? Post your comment with your suggestions below.

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Writing IEP Goals for Behavioral Issues

Update (4/11/13):  The link below to our former Ning community no longer works. We have moved our IEP goal-writing forum to https://kps4parents.org/main/community-outreach/iep-goal-forum/.

Writing IEP goals for behavioral issues can pose a particular challenge. Unlike academic goals, which should be tied to State standards for academic performance and more easily lend themselves to measurable language, behavioral goals aren’t tied to a pre-described set of criteria of what students should learn; at best, they relate to rules about what students should not do at school.

Behavior has been poorly dealt with in our school over the decades since mandatory schooling was first implemented back during the Industrial Revolution. Mandatory schooling itself was used as a behavioral intervention to address a huge juvenile delinquency problem that arose after child labor laws were passed that prevented parents from putting their children (as young as 6) to work in the factories. This left large numbers of unsupervised children roaming the squalid, poverty-stricken streets of the inner city factory workers’ neighborhoods. Suffice it to say that they often came up with some pretty inappropriate ways of keeping themselves occupied.

Child advocates at the time pushed for mandatory schooling to take these trouble young people and convert them into quality citizens of a growing young nation. As seems to be the case with every age, innovations in business and industry were applied to the concept of large-scale public education and the current system was designed to emulate the assembly line. Teachers were regarded similarly as workers on an assembly line, passing students from one grade to the next (except those that failed QC). More and more so, teachers were increasingly women looking for less dangerous work than what was available to them in the factories. Being that the women at the time had fewer rights than men and were often not knowledgeable in the ways of self-advocacy and the assertion of their rights, they were often more easily exploited as workers than male teachers. So, just as the workers on the assembly lines of the factories began to engage in collective bargaining and organized labor unions, teachers began to do the same. At the time, these unions served to protect workers and teachers alike from exploitation. Today, it’s a different political climate.

Nonetheless, taking the lead from the business world, the assembly-line nature of public education began pushing children through the system, many of whom who were already causing problems because of their behaviors. I mean, it was their behaviors that led to mandatory schooling in the first place. The response to their behaviors by the adults responsible for educating them was fairly typical for the times: spare the rod and spoil the child. It was highly punitive. Children were punished for inappropriate behaviors but there was no effort to systematically teach them the appropriate behaviors they should have engage in, instead. In other words, the interventions at the time focused on the structures of the behaviors – that is, what the child had actually done – as opposed to the functions of the behaviors – that is, why the child had done it. This left many, many children with unresolved issues and no means to see them addressed, causing the perpetuation of troubling conditions.

In defense of the educators at the time, these children’s parents were often even less capable in rendering proper guidance to their children. Factory workers often worked 14 to 16 hour days before going home to horrible living conditions in a crammed up tenement with their ten kids and were in no position to offer effective parenting and guidance at the end of the day to that many children. They were dependent upon the public school personnel to help them during the daytime with their children’s needs.

Fast forward to today and you still have an assembly-line type system in the general education setting. In fact, unless something is “wrong” with you such that you require special education, you aren’t entitled to an education tailored to the way you actually learn. Behaviors are still largely dealt with in a reactionary fashion with punitive responses to inappropriate behaviors after they have already occurred, though there is a burgeoning movement to finally implement positive behavioral interventions on a school-wide basis rather than on a child-by-child basis. Even still, all schools maintain disciplinary records for each student, which speaks to the culture of public school administration and its perception of children who behave inappropriately at school. If there still weren’t such a punitive mindset, they would be called behavioral records or something else non-judgmental.

Just because a kid does something that’s inappropriate doesn’t automatically mean that the kid wanted to do something bad or wrong; very often it’s the situation that the child just doesn’t know what else to do, is engaging in trial and error to try to meet a want or need without thinking things through (which may not even be possible depending on the stage of childhood development the kid happens to be in at the time), or is crying out for help in whatever ways will be heard. Behavior is largely a function of communication; the trick is being able to understand the message.

So what does all of this have to do with writing behavioral goals? Well, a lot. It’s difficult to write behavioral goals for many people because they are still caught up in the antiquated punishment model of behavioral intervention, which evidence shows may curtail a specific behavioral incident in the short-term, but does nothing in the long-term to prevent problem behaviors from developing again or growing worse and more sophisticated over time. Because so many people in public education have been trained to look at behaviors as challenges to their authority rather than signs of things that need to be addressed, it’s hard for them to conceptualize the proper formatting of behavior goals. Parents usually have no formal training in this area either and get caught up in the momentum of the punitive mindset, not necessarily sure that the schools’ approach is appropriate but not knowing what else to suggest.

The thing with behavior goals is that they have to describe what a student is supposed to do in order to determine that the goal has been met. But, most people still think in terms of what the student should not be doing and will write things like “By 12/10/09, [Student] will decrease vocal outbursts in the classroom by 90% as measured by observation,” which is a poorly written goal on an uncountable number of levels. What the goal should do is describe and target the appropriate replacement behavior. So, it could read something like, “By 12/10/09, [Student] will use his break card to request time away from noisy distractions, take his work to a pre-designated quiet area, and complete his work with no more than one verbal prompt per occasion in 4 of 5 consecutive occasions within a 2-week period.”

Now, here in this example, it’s implied that the reason the child was engaging in noisy outbursts because he was becoming overwhelmed by noisy distractions presented by others. This is significant! Most behaviors are engaged in to either get something or get away from something, regardless of whether those behaviors are good or bad. Behaviors serve specific functions to the individuals who engage in them. Purists in the field of behavioral sciences tend not to really classify behaviors as good or bad, but more in terms of appropriate or inappropriate to the circumstance, adaptive or maladaptive, or successful and unsuccessful. Reinforcers are those things that occur once a behavior has been engaged in that increase the likelihood of the behavior being engaged in again. Consequences are those things that occur once a behavior has been engaged in that are likely to decrease the likelihood of the behavior being engaged in again. Consequences are not automatically presumed to be punishment.

Think about it. If you’re at a restaurant and want fettuccine alfredo, you don’t say, “Give me a t-bone steak, please.” You ask for the fettuccine alfredo. If you were to ask for a t-bone steak, and the waiter brought you a t-bone steak instead of fettuccine alfredo, the consequence of receiving a t-bone steak would decrease the likelihood of you asking for a t-bone steak the next time you wanted fettuccine alfredo. Getting the t-bone wasn’t punishment. It was just the natural consequence of you asking for something other than what you really wanted.

But, what if you don’t know the name of the dish you want? You can describe it to the waiter (“Yes, I’ll have those flat noodles with the creamy sauce and that spice that’s usually only used in snickerdoodles and spice cakes,”) and hope he understands, or you can just order something else that really wasn’t what you wanted just to avoid the embarrassment of not knowing the name of your favorite dish in front of your dinner companions and the waiter. At that point, though, your behavioral priority became avoiding embarrassment rather than getting the food that you wanted. When cast in that light, inappropriate behaviors start to make more sense.

With our example goal here, the only way we could have known why the child was engaging in the inappropriate behavior of verbal outbursts in the classroom was to have conducted an appropriate assessment of the child’s behavior. This assessment, in this example, would have revealed that the child – who has ADHD and an auditory processing disorder – was getting auditory overload whenever the noise level in the classroom increased during busy activities and, being highly distractible to boot, was incredibly challenged to remain on task. The verbal outbursts were the result of his frustration at not being able to concentrate and being so caught up in the moment of being overwhelmed and lacking in coping skills that it didn’t occur to him to ask his teacher to let him do his work some place more quiet. We’re talking about a child with compromised learning skills, here, not a 45-year-old adult with years of experience at effectively solving problems.

The goal describes the desired outcome, but what probably also needs to be in this child’s IEP is a positive behavior support plan that spells out what his issues are and how to deal with them. The only purpose the goal serves is to measure whether or not he acquired the replacement behavior over the course of the goal’s annual period. In our example goal above, the use of the break card has to be explained somewhere.

Sometimes IEP teams unnecessarily knock themselves out trying to write a succinct enough goal that captures all of the relevant elements without it becoming the world’s longest run-on sentence when something like a particular strategy must be employed. My favorite solution to problems like this is to develop a separate protocol that gets attached to an IEP as another page of the document and then have the goal refer to it.

For example, our example goal being used here refers to a break card but doesn’t make clear what that is or how it should be used. The goal could be re-written to read: “By 12/10/09, [Student] will use his break card according to the protocol found on page 12 of this IEP to request time away from noisy distractions, take his work to a pre-designated quiet area, and complete his work with no more than one verbal prompt per occasion in 4 of 5 consecutive occasions within a 2-week period.” Then page 12 of the IEP could be a one-page description of the protocol. In the alternate, if a positive behavior support plan is also attached to the IEP and the break card system is described in it, then the goal could reference the positive behavior support plan.

The important thing is that the goal has to be customized to fit the unique circumstances of the child involved. We get a lot of hits on our web site from people looking for pre-written goals, but I’m telling you that this is totally the wrong way to go about it. You’re not going to find canned goals that fit a particular circumstance involving a particular child, particularly when it comes to behavior. The goal has to target the specific area of need as identified in the present levels of performance and describe in measurable terms exactly what the student has to do in order to demonstrate mastery of the targeted skill. The goals of any child’s IEP have to be tailored to his unique needs and you don’t get a customized outcome with “off-the-shelf” goals. Rather than looking for pre-written goals that will fit a specific child, look for examples of goals and learn to understand the process and the logic behind how goals are written.

With behavior goals, target the acquisition of the desired behavior rather than dwell on reducing the undesired behavior. Gather baseline data on how often the child engages in the desired behavior at the time the goal is written and the degree to which he is expected to engage in it at the conclusion of the goal, which should be an increase over how often he engages in it at the beginning.

For example, if the baseline is that the student does not currently use a break card system to appropriately remove himself from a noisy and distracting environment to a quiet place where he can complete his work, then our example goal above represents a marked improvement. If the child begins using his break card system to escape the noisy, distracting environments and completing his work in a quiet area, then he’s not standing in the midst of the chaos yelling his head off.

By engaging in the appropriate replacement behavior, he inadvertently ceases to engage in the inappropriate behavior. Once he realizes that he is being met with a more beneficial outcome by using the break card system than he was by yelling out in class, he’ll have no reason to go back to yelling out in class. Over time, the skill can be refined to the point that the student is able to afford himself the trust of his teacher to excuse himself at his own discretion, without the need for overt signals to the teacher like break cards, to a quiet area to do his work and no one will think anything of it. A behavior goal in this area of need will eventually no longer be necessary.

I’ve seen kids overcome behavioral challenges in a year or less with good behavioral supports. I’ve also seen kids fall deeper and deeper into a hopeless pit of despair in the absence of good behavioral supports. And the degree of disability has little to do with it. It’s all about the quality of the behavioral interventions, including the goals. As long as the goals target the desired behaviors, are written in a measurable way that relates directly to relevant and accurate present levels of performance, and work in tandem with any behavioral protocols and/or a positive behavioral support plan in the IEP, you should be met with success.

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KPS4Parents Interviewed by LRP

I was recently approached by John Haughey, writer and editor for LRP Publications, for our input regarding a due process decision arising from a case in Chicago. For those of you unfamiliar with LRP, it is the publication powerhouse that supplies information regarding special education law, policy, and practices to public education agencies and the attorneys who represent them.

LRP maintains, through its website http://www.specialedconnection.com/, the most comprehensive database of special education due process decisions from around the country, as well as state and federal appeal cases. With a subscription rate for full access at around $2500 per year, only the well-financed generally have access to this otherwise difficult to access public information.

Even so, many attorneys who represent students with special needs and their families will choke down this subscription fee for access to case decisions that provide appropriate authorities for their own work. Other products of LRP Publications are reviews of special education decisions and articles that discuss the subtle or not so subtle nuances of special education law.

Which brings me to the Chicago case about which Mr. Haughey, who is a very nice man, asked to interview me. KPS4Parents very much appreciates the opportunity to lend perspective from the child and parent side of the issue to LRP’s work. For many who work with families of children with disabilities, and who are leery of LRP because of its strong affiliation with the public education agencies and their attorneys, we hope you appreciate that LRP was actively reaching out to hear the child and family side of the issue.

While the way our comments were reported doesn’t provide the full context in which what was quoted was said, we stand behind what Mr. Haughey wrote of our input. Unfortunately, because this article is copyrighted by LRP Publications and you have to be a subscriber to their site to see it, we can’t give you access to the whole thing. However, LRP was kind enough to agree to let us audio record my interview with Mr. Haughey and we were given consent to quote Mr. Haughey’s quotation of me from his article.

The Chicago case was one in which a special education student was awarded compensatory education in the form of placement in a private school for children with learning disabilities at public expense after his school district was found to have denied a free and appropriate public education, or FAPE, to him. In this case, it seems, the school district had placed so much of an emphasis on placing this student in the least restrictive environment, or LRE, that it had failed to consider whether he could actually receive educational benefit in a general education setting.

I was one of several people from around the country interviewed for Mr. Haughey’s article. Also interviewed were a public school principal in Wisconsin and a special education attorney in New Hampshire. While I had the benefit of reading the decision issued by the Illinois Hearing Officer, I did not have access to the transcript of the hearing or the evidence, so I have to take the decision at face value. That said, I know from personal experience that hearing officers are extremely challenged to get all the fact exactly right, so I was still left with some unanswered questions after reading the decision.

It was an interesting read, nonetheless, and what I want to focus on here is the case as represented by the hearing decision. I offer our sincere respect to the family involved in this case, particularly considering that the case reflected in the decision is probably not exactly reflective of the case the family attempted to have tried. I also offer our most emphatic support of the student in this case because it was this young man’s life about which this case resolved. He is the one who will have to live with the consequences of what this case did and did not yield on his behalf. So, to the extent that I’m about to talk about this case as though the decision is 100% reflective of the facts, and I’m about to use it as a generic example for the benefit of others, please do know that we very much understand that this was really about one boy and his right to learn to read, write, and do math and very much appreciate that this family stuck its neck out in an effort to effect change.

The decision in the case at issue here reflected a number of shortcomings that the LRP article, which was brief, did not go into. One of the issues was that the assessment data fell far short of the mark and this young man’s IEP teams were without the data necessary to make informed decisions regarding what was or was not a legitimate offer of a FAPE based on his unique learning needs. So, there was this first undermining of the process that ultimately made it impossible for the rest of the process to be properly executed.

The decision doesn’t specifically speak to whether the parents’ participation was meaningful in the IEP process, but I would argue that an IEP meeting denies meaningful parental participation if the information necessary – that is, data that explains what the student’s needs are – is not made available to the parents so that they can make informed decisions. Likewise, most parents are clueless regarding what data is necessary and how that data should be used. They are left to trust the judgment of school officials who may or may not understand their obligations under the law to special education students.

What was implied by this decision was that the school officials believed it was more important to place a child with an above-average IQ in the general education setting regardless of what his actual learning needs were than to examine the full continuum of placement. The decision suggests, and LRP’s article comes right out and asserts, that there was an emphasis placed on the LRE requirements more so than on what constituted a legitimate offer of a FAPE. I have to question this interpretation to a certain degree. That’s not exactly what I got out of reading this decision.

Yes, it’s true that, according to the decision, the District asserted that it only offered placement in the general education setting because it perceived that setting to be the LRE and that the student didn’t require a more restrictive placement. That may have actually been true.? Where the District may have fallen down was not necessarily?where the services were being provided but whether the proper services were being provided at all. The decision doesn’t address this consideration.

If you go back and look at our blog posts of the past and read the articles regarding the IEP process, you quickly come to understand – if you didn’t already know this – that services and placement are the last things discussed by the IEP team. What drives the selection of services and placement is the goals. The goals describe your intended outcomes of intervention and services and placement are the vehicles by which the goals are meant to be achieved. To the extent that the child can receive services such that his goals can be achieved in the general education setting, placement in the general education setting with non-disabled peers should occur.

In the Chicago case, it was not clear from the decision that there was any examination of what services could have been provided in the general education setting that could have seen the child benefit from his education. The decision reflects that only accommodations and modifications were made in the general education setting, not that services were pushed in or provided as supplemental supports.

Now, that said, this had apparently been going on for a while. As a result, the student had failed to receive educational benefit for years. By the time his case got to hearing, he was due compensatory education to make up for the years of lost educational opportunity and, at that point, the only real way to provide him with that kind of remedial support was to put him in a very restrictive setting, that being a private school for children with learning disabilities.

There very well may have been a time when placement in general education with appropriate supports and services would have rendered educational benefit and prevented all of this from ever happening. But, we’ll never know. The decision doesn’t speak to what would have been a FAPE for him in the past. It only speaks to the harm done by the District’s inappropriate offers of only accommodations and modifications in the general education setting for this student and the fact that compensatory education is now due to the student as a result of that harm.

This brings me to the next consideration: the use of the term “LRE.” As we’ve stated in blog articles before, the LRE?- the least restrictive environment – is the setting in which the student can receive educational benefit with the most exposure to typical peers and the typical school experience as possible. It’s relative to the student’s unique needs. This was the aspect on which I was quoted by Mr. Haughey in his article for LRP Publications.

Mr. Haughey wrote that I said, “LRE is relative — relative to the needs of the child,” which is true. Mr. Haughey went on to write: “Zachry advises parents to ask these questions in determining if the general ed placement is appropriate for their child: ‘Is it going to achieve the outcome you are looking for Are we leveling the playing field, or are we putting him on a completely different playing field?'” ?This advice actually was intended for the entire IEP team, not just parents.

Mr. Haughey also wrote that I said that parental pressure often can allow institutional bias for mainstreaming to go unchallenged, but did not include the context in which my statement to that effect was actually couched. This is something I want to clarify before my words are used to fuel the anti-parent bias that already pervades the public school community, and which some attorneys who represent public education agencies actually exploit for their own financial gain.

It is true, and I’ve written in our blog on this before, that most parents really do not understand the special education process. That’s one of the reasons we publish our blog in the first place. It’s also true that far too many professionals in special education really do not understand the special education process, either, which is another huge reason we publish our blog.

People on both the school and the parent sides tend to put placement before everything else, treating special education as a place rather than a service, even though placement is only one aspect of a special education student’s program and the last thing the IEP team should consider. So, again, we have this case out of Chicago and the attention that LRP is giving it that both focus on the placement more than anything else and I can’t help but wonder about the message this is sending to the folks in the public education community. Does this reinforce the false notion that placement is the only really important thing to talk about and that present levels of performance and goals are just procedural fluff?

It is also true that there are a great many parents out there who, in the process that parents follow in coming to terms with being told that their children have handicapping conditions, are in a stage of denial and, in their ignorance, think of special education as a place rather than a service to help their children learn. These parents view special education as a label – a “Scarlet Letter” – that will brand their children as though it is somehow advertised who and who is not on an IEP.

That isn’t to say that there aren’t insensitive clods in the public education system who have no sense of student confidentiality, but for the most part, public school employees do not go around blabbing students’ personal business to the other kids. Generally speaking, kids with learning disabilities and other “hidden” handicaps blend in with everyone else and no one knows they’re on IEPs unless they tell their peers themselves.

So, the parental fear of the child being labeled is often a rather irrational one. But, it’s also a natural stage of the process that every parent goes through. Sometimes it’s a fleeting moment before the parent moves to the next stage towards acceptance and proactive involvement, but sometimes parents get hung up at this stage for a while – or even indefinitely.

Like the stages of grief, how long a particular person spends at each stage of the process depends on that person’s individual growth and development as a human being. It’s unfair and inaccurate for school personnel to presume that all parents are in denial. Most parents of children with special needs experience at some point a great deal of relief of finally understanding what is going on with their child so they can start constructively coming up with a game plan. They get past the denial at some point.

But, while parents are in that denial phase, they are often resistant to the application of the term “special education” to their children, particularly if they are in denial at the time that their children are found eligible for special education services. They envision the proverbial “retard room” from their childhood educational experiences and can take any identification of eligibility for special education as a condemnation of their children’s potential. This is truly unfortunate. Within this context, it is true that parental pressure often can allow institutional bias for mainstreaming to go unchallenged, as Mr. Haughey reported.

Sometimes, however, it is the student’s bias that’s the problem, which Mr. Haughey and I discussed during the interview, as well. Sometimes the student doesn’t want to be placed in a more restrictive setting out of embarrassment, but is also embarrassed in the general education setting by not being able to keep up with peers. In a situation like this, you’re damned if you do and damned if you don’t. That’s a really hard problem to overcome and usually comes down to the parents telling the student, “Look, this is the way this is going to go down and you’re just going to have to deal with it,” regardless of what the placement determination turns out to be.

In other instances though, and from what I could gather from reading the Decision in the Chicago case such was the situation there, the parents don’t really care so much about where services are provided so long as their kids get the help they need. The Chicago case seemed to me to be about a family asking for help for their son and not getting it, and the denials for help by the District being based on an inappropriate application of the LRE requirements.

Truthfully, what I suspect but would need evidence to know for sure, is that the District probably didn’t want to pay for the intensive remedial services this student needed and used the LRE as an excuse to deny them. Otherwise, no one at the District had a clue about what LRE really means and requires. Special education noncompliance tends to arise out of ignorance, petty politicking, or a combination of both. As with any due process case, we’ll never really know all of the truth about this situation, but we appreciate the opportunity to examine it and hope that my analysis provokes thought on the part of others to make the special education system better.

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Assessing Problem Behaviors in Special Education Students

In previous posts, we’ve talked about what “serious behaviors are” and how they can interfere with a child’s receipt of a Free and Appropriate Public Education (“FAPE”). In today’s posting, I want to discuss how assessment of behavior can and should take place.

As with any other type of assessment in special education, the assessment of behaviors that interfere with learning must be done by a qualified professional. Specifically, the implementing regulations of the IDEA (see 34 CFR  300.304(c)(iv) and (v)) requires that assessments be administered by “trained and knowledgable personnel” and “in accordance with any instructions provided by the producers of the assessments.” This is particularly the case with standardized assessments, but you also have to bear in mind that, as a result of NCLB and its influence on the 2004 reauthorization of the IDEA, the use of scientifically research-based methodologies and practices must be used to collect relevant data and develop appropriate programming for all children, including those with handicapping conditions. (See 34 CFR  300.35 and the Elementary & Secondary Education Act (aka NCLB)  9101(37).)

Many parents have attempted to litigate the issue of what constitutes appropriate assessment, arguing for the use of Applied Behavioral Analysis (“ABA”), with mixed results. Many of these cases, however, have had to do with the pursuit of a scientifically research-based methodology proven to yield positive outcomes for children with Autism as an across-the-board instructional strategy. ABA is actually a method of analyzing behavior and applying that knowledge to whatever contexts are appropriate to the individual being served, hence the title “Applied Behavioral Analysis.”

What is known, regardless of what you call it, is that behavioral interventions are most successful when the function of the behavior is identified and addressed rather than the structure of the behavior. I can remember as a child getting into trouble for fighting with my younger sister and being told to “stop fighting” but no effort was made to actually resolve the disputes we were having. We were simply ordered to quit interacting in a displeasing manner, leaving our actual conflicts unresolved for many years. This is a perfect example of the adults in the situation addressing the structure of the behavior – what it looks like – rather than the function served by the behavior – that is, the behavior’s purpose. It’s treating the symptom rather than the disease.

For example, one of the students we have been representing is a high school student with sensory integration issues, high anxiety, and Autism. He is easily overwhelmed by noisy and busy environments and is tactile defensive, particularly once he reaches an agitated state. At that point, he will put his head down on his desk until he processes through whatever mental log-jam has occurred and is ready to return to his situation. When this happens, people need to leave him alone rather than add more stimulation to his experience so he can clear through all of the inbound data and return to a point where he is receptive to additional input. He’s gotten very good at self-regulating this way and will immediately return to his school work once he has mentally checked himself out by putting his head down on his desk for a couple of minutes or so.

This has been known for many years, now, but it seems to be the case that every so often a new person will be placed in his learning environment who disregards what is already known and thinks that he or she can somehow overcome this student’s neurology by doing things his/her own way. The last time this happened, our student had become, once again, overwhelmed by a very chaotic learning environment over which his teacher exercised poor control; he put his head down on his desk. While the aide assigned to him and the teacher left him alone, another aide in the classroom took it upon herself to go over to him and try to “speed up” his recovery process by “talking him through it.”  She didn’t understand that she was actually giving him more data to process and making it take longer for him to recover. She was actually making the experience increasingly painful to the student and when he told her to leave him alone, she made the mistake of putting her hand on his shoulder.  She intended it to be an encouraging gesture, but it was sensory overload for him at that point and his automatic response was to slug her.

There was no thought in his actions. It was a fight-or-flight response. When he realized what he had done, he was mortified. As with many people on the Autistic Spectrum, he is a very rules-based person and he has been raised by good parents who have made it clear that hitting is not appropriate. He knew what he had done was wrong and he was terribly remorseful. This put him into a psychological tailspin and the anxiety, which was already heightened in the first place, kicked into high gear. He developed somatic complaints of severe headaches and painful gastro-intestinal problems and began engaging in school refusal behaviors. His clinical psychologist found that the physical symptoms were tied to the anxiety he had about returning to that classroom and recommended home/hospital instruction until the situation could be resolved. The District arranged for a home instruction teacher to come to the house while things were worked out, which held him over academically and aided in his recovery from his emotional trauma, but he was unable to work on his socialization skills at home being away from the other students with whom his social skills work was being done prior to this event.

This is the kind of stuff that can result in a denial of a FAPE. One person who fails to take a student’s IEP seriously can undermine the entire program if he/she doesn’t respond to the behavioral issues appropriately. But the first step is identifying the function of the behaviors. What useful purpose do they serve to the student?  This information is needed not only to develop an appropriate behavior plan for a student, but also to appropriately implement it and suggest improvements to it over time.

In the example given above, the behavior in question was the student withdrawing from academic instruction. This behavior serves a useful function for the student and putting his head down on his desk was a positive replacement behavior taught to him when he was much younger at a time when his only response to over-stimulating situations was “I gotta get outta here!” and he would elope from the classroom, running across the campus as fast as he could to get away from the overwhelming situation. There were clear-cut environmental antecedents and behavioral antecedents that cued the adults in the room that he was reaching the point where he was going to need to “check out” for a couple of minutes. The consequence and, thus, the function of the elopement behavior was to permit the student to both escape from and contend with the sensory overload he experienced, as well as self-regulate. His nervous system just can’t take that much inbound data at once. It’s a manifestation of his disability.

What he needed, and what he ultimately got, was a more socially acceptable way of self-regulating in a situation like that. Essentially, he needed a socially acceptable tool that would let him go off “autopilot” and “steer the ship manually” as it were, making deliberate decisions about what to do with many pieces of incoming data, putting it all away in the proper processing centers of his mind, and clearing through the bottleneck of sensory information before returning to the academic task at hand.

That’s how behavioral assessment and intervention planning is supposed to work. From there, it’s all about training the staff on the intervention plan, implementing it in the day-to-day course of affairs, and collecting on-going data on its efficacy so that improvements and needed tweaks can be made to it as time goes on. The plan has to evolve at the same pace that the student makes progress towards the behavior goals in which the inappropriate behavior is not only extinguished, but replaced with a more appropriate coping strategy that sees the student’s evolving needs met.

Please keep your eyes open for our next posting, in which we will discuss the differences between FBAs and FAAs, and when each is meant to be used. As always, if you have any questions, please post a comment or email us at info@kps4parents.org.