Example of a Request for a Better IEP Offer During the COVID-19 School Closures

Photo Credit: Mike Cohen

I know that everyone in special education is scrambling to try and make things work during these unprecedented times, but a lot of parents and advocates are struggling to find the language necessary to move things in the right direction and keep entire IEP teams from coming apart at the seams. Our kids who require expert behavioral interventions appear to be losing the most ground.

I want to speak to the families and advocates working with students who have behavioral needs by sharing the language of a communication that I recently had to submit on behalf of one of our families. It’s altered, of course, to protect the identity of the student, but I think a lot of parents and advocates may be able to recycle this language to fit their own situations.

Because so many families are in this same boat without an oar, we all need to share resources with each other so that we can be effective IEP team members. It shouldn’t be on us to keep school district people from spinning out, but humans are humans regardless of who employs them and, particularly if you’re a parent dealing with this on behalf of your kid, it in the best interests of your child to be the anchor that keeps the rest of the IEP team from drifting off course.

Just to put things into perspective, this student is in a Special Day Class (SDC) with embedded mental health and behavioral supports, including a Positive Behavioral Intervention Plan (PBIP) in his IEP that identifies his target behaviors as: Refusing to follow staff directions by either not responding, putting his head down, making statements such as “this is stupid,” “why do I have to do this?” or engaging in a different activity. Not surprisingly, this is what he is now doing at home during his school closure instead of participating in the online instruction.

Below is a copy of the email exchange that includes the language you can hopefully repurpose if you are having to argue similar points on behalf of your own children or clients. The first bit is an email that the parent and I received from the student’s special education teacher/case manager. The second bit is the reply I sent, which has now been forwarded to the district’s main office and we’re awaiting Prior Written Notice (PWN).

For more information about PWN, please see the ad-free early release of our informative Quick Fix video on Patreon by clicking here. This video will be released on YouTube for free, but with ads, in a couple of weeks and run for 30 days on YouTube before retiring to our Quick Fix Video Archive on Patreon, but for the $2.99 monthly pledge to our Quick Fix Video Archive on Patreon, you have immediate and indefinite ad-free access to that information plus all of our other Quick Fix Videos.

Because we’ve already published content on PWN, I’m not going to belabor it, here. I’m just going to get right into these emails and the language I hope at least some of you are able to repurpose and tweak to your own situations.


So, here is the email that I and the parent received:

Good morning,

I hope ALL is well and you guys are staying safe and well.

I was hoping you could help me with [Student’s] participation in our weekly Google Meets. He declined the meeting again for tomorrow  

I really need to speak with him at least once a week.

Thank you VERY much for your help.

Be Well,
[Case Manager]


Now, here is what I wrote in response:

[Case Manager],

We would appreciate the District’s help with this, as well.  Behavior modification is supposed to be embedded in [Student’s] specialized instruction as part of his placement, but that component is not being implemented in the home and no one who lives there is specifically trained, credentialed, or certified in the necessary expert disciplines.  The District is responsible for FAPE, even now.  The fact that [Student] is not receiving the behavioral interventions necessary to afford him equal access to education as that given to his peers without disabilities is directly reflected by his refusal behaviors in the absence of his social/emotional and behavioral supports from his SDC.

The parent is not in any position to implement an expert level of positive behavioral interventions to facilitate [Student’s] participation on her own.  She is relying on the public agency funded by the taxpayers to deliver these interventions under a federal mandate to provide him with a FAPE, that being the District, to come up with these solutions.  The parent requests an offer of appropriate behavioral interventions as part of a prospective offer of FAPE that addresses these immediate concerns or an offer of compensatory services that will be provided to remediate this behavioral and academic regression once school starts back in the Fall and the campuses are re-opened.

We understand that these are difficult times, but regardless of the difficulties, [Student] still has a legal right to a FAPE and he isn’t getting it.  You asking his mother for help to facilitate his compliance with online learning given his unique circumstances inclines us to worry that the District doesn’t know what to do and is grasping at straws.  Any IEP team member that actually understands the complexity of [Student’s] needs would already know that [Student] requires supports beyond what an average lay person would know to provide.

While [Student’s] mother absolutely wants to be part of the solution, she cannot be expected to deliver any kind of home instruction on par with what [Student] was previously receiving in the SDC, which was a step down in restrictiveness from his previous placement, and in which he had been participating for only a few months before the campuses all shut down.  There is an overtly apparent need for an increased level of support to [Student] in the immediate present to avert significant behavioral and academic regression during the shut-down.  

The lack of an appropriate response from the District right now will create a significant compensatory education claim that [Student’s] family will have to pursue in order to make him as whole as possible.  We’re not looking for a lawsuit, but if that is the only procedural mechanism the family has left to protect [Student], I will refer them to a qualified attorney.  It is the District’s burden to offer and render a FAPE.  We remain ready to collaborate with the rest of the IEP team to come up with an appropriate solution, here, and avoid the need to involve attorneys.  We would much rather sort this out than have to litigate.  We want to see [Student] appropriately served as quickly as possible.

[Student’s] family will participate in IEP implementation during the shut-down to the degree they are able, with the full understanding that they do not have the training, experience, or professional expertise needed to competently support [Student] behaviorally and academically at home on their own.  If his mother tells you that something that needs to be done is something they cannot do, they will expect the District to propose viable solutions to each such task.  

[Student] continues to require the expert services from which he was previously benefitting in the SDC and the effects of the absence of those expert services is apparent to all of us.  We understand that these difficult times call for out-of-the-box thinking.  So long as there is a viable plan for how to deal with this situation in place, whether it’s through the immediate increase and/or modification of how current IEP services are provided, a plan for compensatory services upon the campus reopening, or a hybrid combination of these two options, the family can trust that everything will come out okay in the end, but we can’t leave things so open-ended.  That lack of predictability is part of what is causing [Student] to experience increased school-related anxiety and avoidance behaviors.  

The District has a legal obligation to make a firm offer of FAPE based on [Student’s] present levels of performance in the immediate moment, as well as plan ahead for the next 12 months via the IEP process.  We’re not asking for anything other than what the regulations already promise and we’re willing to be creative about how we achieve that as an IEP team given the unique circumstances.  We await the District’s PWN in response to the request made herein.

Kindest regards,
Anne M. Zachry, M.A. Ed. Psych.


So, there you have it. What I see in all of this is a case manager who hasn’t been given the tools and authority to do what needs to be done. I’m not frustrated with the case manager. I feel bad for him because he’s being expected to somehow pull this off without the support of his employer.

I wish I had the PWN to include, here, because I think it would be equally informative. That may become a future post topic. In the meantime, if you think you can recycle this language to create your own request letter to address similar issues with your own children or clients, please feel free. It isn’t the work product of an attorney and I’m not putting this out there as formal legal advice. It’s just a tool that might be useful to some people, but if it helps even one family, it’s worth sharing.

Special Education Still Has to Be Individualized During Quarantine

During these unprecedented times of both urgency and delay, I’m finding that the ways in which I share relevant information with our audiences depends on the nature of the information that needs to be shared. Nuanced issues in which science and law become inextricably intertwined and live on as continuing issues, whether we’re in quarantine or not, remain appropriate for our Patreon patron-supported video channel, The Nexus of Special Education Science and Law, while time-sensitive updates and guidance to our audiences as to how to respond to various developments as they happen are more appropriate for our blog and corresponding podcast, Making Special Education Actually Work.

The reality is that producing the videos are way more involved than producing blog posts and podcasts. If we’re going to invest our limited resources into making a video, it has to address an issue that will remain an issue for some time to come and live a long and purposeful life before having to be replaced with a more current version. This is why our most involved video productions are only for our patrons on Patreon.

That’s fine for what it is. It’s highly technical stuff for a highly technical audience. Similarly, we have a podcast specifically for serious lay advocates to build their representation skills, but that is again highly specialized for a specific audience and patron-supported by its paying subscribers.

For information that is too time-sensitive to take days to be made into a decent video around my busy caseload and needs immediate attention from all our audience members for the sake of the general good, our regular blog posts and podcasts through Making Special Education Actually Work are much faster methods of getting the word out, and a great deal of that content is free. So, with all that in mind, today I find it necessary to use Making Special Education Actually Work serve as our most immediate method of getting the following information to the front lines as soon as possible. Some of my worst fears are being realized across my caseload and, presumably, across the country.

It’s necessary for me to remind everybody that special education is individualized to the unique needs of each student. Now, suddenly, hundreds of thousands of special education students have experienced radical changes to their educational programs that each require an individualized response. How they continue to make progress towards their IEP goals while sheltering in place must be individualized just like all the rest of their respective IEPs.

The scope of this issue is unprecedented. Suddenly, every kid in America on an IEP in a quarantined community needs an IEP meeting to modify their respective IEPs to fit the current circumstances. Conforming to the IEP timelines under the circumstances is going to be incredibly challenging for school districts and they may end up engaging in the educational equivalent of triage, figuring out who is at most risk of regression and allocating resources to those students first before moving on to the kids who are likely to recover lost educational benefits by way of compensatory services later on and aren’t at risk for as great an amount of regression as those that require the most immediate attention.

Chances are, the kids with the most costly and involved programs are going to be the ones most at risk of regression if their services get interrupted, so starting with those students is probably the most logical place to begin. These are also the cases in which local education agencies are most at risk of doing something that denies a Free and Appropriate Public Education (FAPE), simply because the needs of our most severely impacted students are so significant and any small exclusion can create significant harm, even if accidental.

The most severely impacted students tend to be a relatively small number and figuring out how to deliver individualized services to them that can be reasonably calculated to achieve their respective IEP goals can be resolved first, when the most flexibility among the available resources is necessary. Then, students with less intensive needs can follow, stepping down to the students with the least demanding special education and related service needs at the end of the process.

Trying to shoe-horn a student with severe special needs into a solution using whatever is left over after everyone else has picked the resources clean is discriminatory. Solving the hardest problems first also creates conduits through which other solutions can be implemented, making it easier to solve the more numerous less challenging tasks, and makes them even less challenging to solve. Local education agency dollars previously spent on facilities may need to be reinvested in technology, additional personnel, and plenty of Personal Protective Equipment (PPE), to keep up with the federal mandates to provide a FAPE to every eligible student.

How much leniency the various triers of fact will be willing to give to local education agencies in special education due process hearings and appeals over the two years that follow this pandemic will depend on the unique factors of each situation, including the reasons for any delays that occurred, as well as the unique needs of the student for which individualized responses were necessary but for which resources were not readily available. Regardless of how much leniency is reasonable under the circumstances, the expectation is still that a FAPE will be provided to each eligible student, in accordance with both Section 504 of the Rehabilitation Act, and the Individuals with Disabilities Education Act (IDEA).

Congress did not build any specific contingency plans into the IDEA or Section 504 with respect to implementation during times of emergency, and certainly none that make it acceptable to suspend the protections offered by either Act. There is nothing that says these civil rights laws, or any other civil rights laws that protect people with disabilities, cease to be in force under any circumstances. They are in force at all times, even times such as now.

Anything less is humanity devolving into the Lord of the Flies, and there is absolutely no need for that, but advocates for people with disabilities are having to argue for equality in health care, right now, which is reprehensible! At this moment, the shortages of medical supplies in the areas most severely impacted by COVID-19 are forcing health care providers to decide who lives and who dies, just like in a war zone. The elderly and disabled are the least likely to receive life-saving care, at this point, and it’s unacceptable that our health care providers are being put in the position to have to think this way. Whether or not a person has autism should not determine whether or not they receive life-saving care.

We’re going to lose tens to hundreds of thousands of Americans unnecessarily because of the poor federal response to this situation since it first began. Disability and/or a complex medical history doesn’t automatically make a person unemployed or unemployable. We are losing great minds and true talents to this disease among younger individuals who were compromised by pre-existing conditions. Further, we’re losing people of all ages who had no pre-existing conditions at all, making the unfair distribution of resources in favor of those without disabilities even less justified.

The fact that we are having to actively enforce civil rights law through litigation and formal complaints with respect to access to healthcare during a global pandemic is disheartening. It means that, now more than ever, we can’t neglect the other areas in which civil rights violations against people with disabilities are also occurring, which includes special education. There has to be a unified voice on behalf of individuals with disabilities across all domains to stand firm on the civil rights protections that are already on the books and expect everybody else to also play by the rules. This is no time for anarchy.

With respect to individualized instruction and specialist services, I have to point out that very few students with significant special needs are going to benefit from online instruction. As medical supply production starts to ramp up, now that various industries are retooling their assembly lines to produce enough masks, gowns, latex gloves, etc., to keep all necessary personnel adequately protected and safe, it’s going to have to be accepted as fact that some students simply require in-person services in order to receive educational benefits under the current circumstances, and the staffs who need to provide such in-person services will require adequate protection to stay well and prevent the spread of disease.

Given the immediate shortage of PPE, it’s understandable that this time right now can probably best be used to lay the administrative foundation for how in-person special education services will be deployed once the protective equipment becomes available. But, it also means that many students will be due compensatory service minutes for any time lost, particularly if they are already showing signs of regression by the time in-person services finally start.

Given that states are deciding to close down their schools through the end of the Summer 2020 break and start again in the Fall of 2020, this is going to be a long-term temporary period of interim special education and related services that will have to be tailored to each individual student affected, just as it was supposed to have been done for each student in their normal school settings. If school districts move quickly and strategically enough, they can get something in place and make up lost service minutes before way too many compensatory service minutes are owed to each student.

The good news is that the only things that should have to be changed, provided the goals already tackle every area of unique student learning need and are written in a measurable manner, are services and placement. The goals shouldn’t change. The learning outcomes that the IEP has been pursuing shouldn’t suddenly become inappropriate because of a forced change in placement in response to a national emergency. The quarantine has nothing to do with whether a student’s IEP goals target appropriate learning outcomes.

If you are a parent doing an IEP meeting (by phone or video conference, please!) and somebody from the school suggests eliminating a goal or putting it on hold, don’t go for it. Your child didn’t suddenly experience a reduction in the need to learn what that goal targeted. If they’re trying to get rid of it, it’s because they are struggling to come up with an inexpensive way to teach or provide therapy to it and they don’t want to have to pay what it’s going to cost to legitimately pursue it, which is not cool. It’s also totally unlawful.

It is my sincere hope that public education agencies will respond to the needs of their special education students timely enough to prevent regression and the need for compensatory services as much as possible. The faster and smarter they move on this, the less responsible for compensatory education they will be. If the education agencies go straight to each child’s IEP goals and ask, “Given the limitations with which we are currently faced, what services are going to have to be delivered either in home or in some other 1:1 instructional situation in order to still see these goals met?” they’ll cut to the chase and be as efficient as anyone can be under the circumstances.

IEP teams don’t have to start over at the beginning. They just have to go back to the point where they are trying to decide what services are necessary to meet the goals and how they can be delivered in the placement options currently available. When this conversation was last had for each student on an IEP, the placement options were more plentiful, so that conversation fit what was then the context. But, the context has now changed, so IEP teams need to return to the services and placement portion of the IEP process to address the fact that placement options are now very limited and a fair amount of creativity is going to be needed to work around the limitations that are now imposed by this quarantine.

The current situation also requires school nurses to come up with health care plans to go into each student’s IEP and tailor them on a case-by-case basis for students with unique needs that may require hands-on support for medical equipment, physical positioning, hand-over-hand instruction, and other close contact instructional methods and support services for which PPE will be critically necessary. It is important to include guidance to anyone having to implement an IEP in person as to how to conform to appropriate safety practices in the health care plan section of each special education student’s IEP.

Now is the time for strategic thinking. It’s all hands on deck for those of us who have critical thinking and problem-solving skills, and some of us are way better at things like that than others. I gladly defer to those who can understand things that are way beyond me, like sophisticated mathematical models. We need to defer to those who come up with the most effective and efficient methods of meeting public agency obligations regardless of their titles or training. We need to be working collaboratively rather than competitively. All of us who are trying to make public education work, regardless of the roles we each individually play, have to keep the timbers of the system from being rent apart, right now.

I know one of my students is, thankfully, already receiving in-home instruction from a credentialed special education teacher supported by a Board Certified Behavior Analyst (BCBA) for three hours a day, using safety protocols as per the Centers for Disease Control (CDC). However, I also know another one of my students is sitting at home having one meltdown after another while her mother pointlessly tries to access Google Classroom in the absence of any special education instructional or behavioral support services.

These students need specialist supports and services from experts with advanced degrees. Almost no parents knows how to deliver this kind of highly specialized instruction. When it comes to specialist-provided related services, like speech/language services or occupational therapy (OT), parents are even more at a loss.

The educational needs of most special education students, because of their increased risk of regression during lengthy breaks from effective instruction, are as significant to their development as is their medical health. Particularly when you are talking about students with developmental disabilities, disruptions in routines and services are likely to lead to educational losses that will take time to recoup; the longer the period of disruption, the longer the period of recoupment.

Recoupment comes at the cost of new learning. Time spent relearning lost knowledge is time not spent learning new information. Regression and recoupment always mean a student falling even more behind same-grade peers, even after lost learning is recovered. Further, developmental windows of childhood development narrow and close as time goes on. When children miss developmental milestones because they are kept in deprived environments, it stunts their developmental growth and it is very difficult to overcome the knowledge deficits later in life.

There are adults everywhere today who are maxed out at Concrete Operations, according to Piaget’s Stages of Cognitive Development, and that’s enough to get them by for the most part, but they don’t understand big picture concepts and tend to subscribe to magical thinking when it comes to things they can’t deduce from direct observation of physical objects and phenomenon.

Adults like these may be very accomplished at things that involve the manipulation of tangible items, such as using tools to make and/or repair things, or representations of tangible items, such as visual computer models. But, try to get them to explain the differences between democracy and fascism, or love and need, and they can’t do it. These are abstract concepts that require a fully functional pre-frontal cortex, which they don’t have.

And, that is the kind of thing that has me worried about all the students doing some kind of home school thing during this quarantine. We have inexpert parents, the older bunch of which were raised during a time prior to the Common Core and without the types of cognitive stimulation that come with it.

I’m middle aged and I can remember that, in my early adult years, adult literacy was still a big deal. Illiterate but employed adults bemoaned the idea of employers requiring a high school diploma for a job like carpenter, cook, truck driver, or factory worker, which were the types of jobs that large numbers of Americans were pursuing and occupying at the time. A high school drop out could make a truly comfortable living plucking chickens at the local chicken plant, back when I was a teenager and young adult, especially if working the graveyard shift. That was $20 per hour back in the late 1980s.

So, when I say that there are parents out there who are ill-equipped to home school their children right now, I’m not just whistlin’ “Dixie.” There are still a fair number of people my age or close to it who grew up surrounded by adults with a gross under-appreciation of the value of education and now have school age kids or grand-kids for whom they are responsible. They may appreciate the value of a good education, but since they never got one, they don’t have the knowledge necessary to home-school their children.

And, that doesn’t even begin to take into account all of the dysfunctional parents with actively manifesting mental health issues, which can include drug and alcohol addiction, who are now stuck at home with their poor kids and expected to teach them skills they never mastered, themselves. How many of them are actively using in front of their kids to deal with the stress of this situation? How many of them have lost income because of the current circumstances, can’t afford to re-up, and are now experiencing withdrawals while stuck at home with their kids?

You add special needs on top of an already weak family system and then put that family unit through a quarantine made necessary by a global pandemic, and something bad is bound to happen. For a lot of these families, their kids going to school every day is good for everybody involved. It gets the kids away from toxic adult behaviors and around more appropriate role models during the majority of their waking hours, while giving their parents a break that can facilitate peaceable interactions later when the whole family unit is together. For those kids from difficult situations at home who also have special needs, school-based specialist services and individualized instruction can be their lifeline to a better future and they need that lifeline now more than ever.

To the degree parents can be effective parts of an IEP implementation team under the current circumstances, parent counseling and training as related services are going to become increasingly necessary. Whether it’s done online, in person, or a hybrid delivery model of both, the parent has to be trained on how to implement those portions of the IEP for which he/she can assume responsibility during quarantine, which is an IEP team decision. 34 CFR Sec. 300.34 lists parent counseling and training as a related service that can be provided by an IEP.

Qualified personnel will have to make up the balance of the IEP services that cannot be delivered by a parent in consultation with special education and related service personnel. It is not educationally appropriate to delegate 100% of the implementation of an IEP to an inexpert parent. Specialist personnel are still required in some capacity and that has to be determined on a student-by-student basis, just as with any other aspect of an IEP.

While the IDEA does not include a contingency plan specifically for pandemics, it does have rules that provide structure as to the outcomes public agencies are expected to achieve and the mechanisms by which they can be achieved, even as they adapt to ever-changing situations. Public education agencies are just having to rely on these rules and tools to respond in a way never before anticipated. The fact that we can keep these institutions going under the current circumstances speaks to the construction of the enforceable laws, the tenacity of the American people, and the collective belief of our majority in preserving our institutions.

This is not the worst that things could be, as bad as it is for some people, right now. The majority of us will survive the virus, though those of us who survive are likely to lose people we know before it’s over. It’s up to those of us who are not willing to descend into anarchy to continue enforcing the laws that make us who we are, even under these distressing circumstances. We’re needed now more than ever. Human lives, whether they are disabled or not, are worth more than money, and we need to make sure that message remains resoundingly clear in the times ahead to come.

Podcast: Implementing Partially Consented-To Assessment Plans & IEPs

On January 12, 2009, we originally published “Implementing Partially Consented-To Assessment Plans and IEPs”. Throughout this school year, KPS4Parents is recording many of our past text-only articles as podcasts so that busy parents, educators, and interested taxpayers can download them and listen to them at their convenience.

As always, feel free to comment on our content. We appreciate the input of our readers and listeners to bring you the information you seek. You can either comment below or email us at info@kps4parents.org.

Click here to download the podcast “Implementing Partially Consented-To Assessment Plans and IEPs.”

Services that Address IEP Behavior Goals

Once a special education student with behavioral issues receives an appropriate assessment of his/her behavior, and appropriate IEP goals are written to address the student’s behavioral needs, the IEP team has to determine what services and supports are necessary to see those goals achieved.  The types of services and supports a child requires in order to achieve his/her IEP goals can influence placement decisions, which is why placement is the last decision that should be made by the IEP team.

It is necessary to first know what services and supports will be required in order to determine what the Least Restrictive Environment (“LRE”) is for each particular special education student and, as we’ve stated before, the LRE is relative to the unique needs of each individual child.  What is the LRE for one student is not necessarily the LRE for another.  Placement must be in the least restrictive environment necessary in order for the services and supports to be provided such that the goals can be achieved, which varies from student to student.  That means that the selection of services, including the frequency, duration, and times of day they are provided, is a very critical step in the IEP process and it comes into play fairly late in the game.

To recap the process (as described in our prior postings in the “Techically Speaking” category), the IEP process begins with assessment.  The data yielded by the assessment is supposed to inform the IEP team of the student’s Present Levels of Performance (sometimes referred to as “PLOPs”).  Based on what is understood about the student’s Present Levels, the IEP team then must write measurable annual goals that describe in objective, empirical terms what outcomes the IEP is attempting to achieve – what specifically it is trying to teach the student to do.  Once that is known, the next step is the selection of services and supports.

There are a number of tools to address behavioral goals that can be used.  One of the most powerful tools is a Behavior Support Plan (“BSP”) or Positive Behavior Support Plan (“PBSP”).  Once a functional analysis of a student’s behavior has been conducted, the next step is supposed to be the creation of a BSP/PBSP unless?the analysis reveals that the behaviors do not significantly impact the child’s participation in his/her education.

A properly written BSP/PBSP is a thing of gold, but it’s no good to anyone if not everyone implements it the way it is written.  Behavior is a touchy thing.  When you have a child who realizes that the same behavior is met with different outcomes depending on who that child is with, what you often produce is a manipulative child who learns how to push peoples’ buttons.  When behavior is met with the same outcome regardless of who the child is with, the child gets a consistent message about certain behaviors.  For that reason, it is imperative that anyone working with a special education student who exhibits problematic behaviors follow the BSP/PBSP to the letter as best as he/she possibly can.

A BSP/PBSP starts out by describing the problem behavior so people know what they’re looking for. Identifying the function that the behavior serves (i.e. to avoid math problems, to avoid writing, to gain access to more preferred items or activities, etc.) allows people know what need the child is trying to meet and, therefore, the types of responses they should have to the behaviors.  The BSP/PBSP should then describe what responses to give to each type of problematic situation if the behavior manifests, but, more importantly, it should describe what replacement behavior will be taught to the child so that he/she has a more appropriate way of seeing his/her needs met without engaging in the problematic behavior.

It’s not enough to tell a kid to stop doing something.  You have to tell them what is appropriate for them to do instead.  If you’re trying to drive a nail with a banana peel, you’re just going to make a mess.  But, if all somebody does is tell you to stop slinging that useless banana peel at the nail and fails to give you a hammer and show you how to use it, you’re still going to be stuck with a nail that hasn’t been driven.  What you were attempting to accomplish remains unachieved.

Children need to be taught things.  They can’t be expected to somehow magically know things or figure things out as well as more experienced adults.  Children with certain types of disabilities have a harder time picking up what seems obvious to most people, requiring explicit instruction on more basic concepts.  A BSP/PBSP describes what fundamental concepts are being taught, or refers to the behavioral goals which describe what concepts are being targeted, so that the child acquires the reasoning skills necessary to handle situations more successfully.

I’m a fan of Diana Browning Wright’s work. She’s done trainings in California and I have students whom I represent whose PBSPs are written up on Diana’s forms.  They’re very well organized and make total sense.

Another tool that some schools try to use is a “Behavior Contract.”  I’m not a huge fan of these at all.  A “Behavior Contract” is something usually used in general education in which a student makes a written commitment to follow school rules.  It utterly fails to identify what need the student was attempting to meet by engaging in the inappropriate behavior and only speaks to what the child will do; there is nothing that describes what the adult school site personnel will do to assist the student in dealing with whatever is provoking his/her inappropriate behaviors so that they don’t present problems for the student anymore.

Instead, the child is stripped of whatever coping strategies he/she had, even if they were poor ones, and left with nothing he/she can do at all.  This creates a great sense of powerlessness, which can turn on its heel in an instant and lead to more escalated behaviors meant to regain whatever power the child feels he/she has lost.

I’ve seen it happen too many times.  What was meant to stop a problem behavior only served to reinforce it and is particularly horrible to deal with among children with issues involving anxiety, paranoia, and/or Oppositional Defiant Disorder.  Their handicapping conditions magnify, sometimes exponentially, their reactions to having their actual needs ignored and left with no way to see them met, while everyone else is focusing on what they inappropriately did in an effort to see those needs met.

A good BSP/PBSP should also include a description of what consequences and reinforcers should be used to encourage the use of the appropriate replacement behavior and discourage the use of the inappropriate behavior.  By consequences, I do not mean punishment. A consequence is anything that results from an occurrence or event.

In the realm of positive behavioral intervention, a consequence is any outcome that discourages a behavior from reoccurring.  This is often the intent of punishment, but punishment is an artificial consequence that the child may associate with something other than his/her own inappropriate behavior, such as the person who is punishing him/her.

Consequences should fit the behavior and they work best if they are natural, inadvertent outcomes of doing the wrong thing.? In my example above, the natural consequence of trying to drive a nail with a banana skin is a gooey mess and a nail that still hasn’t been driven.  That by itself is enough to discourage me from ever trying to drive a nail with a banana skin again.  It clearly didn’t work.

But, associating consequences with one’s own behavior is actually more subtle and difficult than it sounds.  For children with relatively inexperienced, growing (and, thus, continually changing) minds, it’s even harder.  For children with certain types of special needs, it can often be agonizingly difficult.  The connections have to be taught.  So, the consequences to inappropriate behaviors and reinforcers of appropriate behaviors should be delivered as soon after the behaviors have manifested as possible, particularly when first starting out with a new behavior program.  Over time, the reinforcers can be faded.  The idea is that the use of the appropriate behavior will become intrinsically rewarding because it yields success without drama and the need to artificially reinforce will disappear.

The use of appropriate data collection tools is critical. Data collection should be naturally built into the behavior goals and BSP/PBSP. It’s the only way to track progress and measure the degree to which the replacement behavior is taking over for the problematic behavior. Therefore, data sheets have to be created right away at the beginning so that data collection can begin as soon as the school site personnel start implementing the goals.

Parent training is also a really valuable piece to a successful behavioral intervention program.  Just as it is imperative that the child be met with the same response to his/her behavior by all of the staff working with the child, it is equally important that he/she is met with the same response at home.

I’ve seen some of the best school-based behavior strategies in the world completely unravel because no one thought to explain to the parents how the behaviors were being responded to at school.  The child would go home to a completely different set of expectations and responses to problematic behaviors and an entire school day’s worth of intervention might as well have never happened.  The next day, the school site staff would be starting all over again.

By training the parents on the behavioral strategies being used at school, particularly if they can collect at least some data on what they are doing, makes them more involved, gives them greater understanding of what the school site team is trying to do, makes them partners in the process rather than outside observers, makes them more comfortable about how their child’s behavior is being handled by the school site staff, and creates much needed consistency that will help make the intervention successful.

Do you have any other suggestions regarding behavioral supports and services that can be made part of a student’s IEP? Post your comment with your suggestions below.

Writing IEP Goals for Behavioral Issues

Update (4/11/13):  The link below to our former Ning community no longer works. We have moved our IEP goal-writing forum to https://kps4parents.org/main/community-outreach/iep-goal-forum/.


Writing IEP goals for behavioral issues can pose a particular challenge. Unlike academic goals, which should be tied to State standards for academic performance and more easily lend themselves to measurable language, behavioral goals aren’t tied to a pre-described set of criteria of what students should learn; at best, they relate to rules about what students should not do at school.

Behavior has been poorly dealt with in our school over the decades since mandatory schooling was first implemented back during the Industrial Revolution. Mandatory schooling itself was used as a behavioral intervention to address a huge juvenile delinquency problem that arose after child labor laws were passed that prevented parents from putting their children (as young as 6) to work in the factories. This left large numbers of unsupervised children roaming the squalid, poverty-stricken streets of the inner city factory workers’ neighborhoods. Suffice it to say that they often came up with some pretty inappropriate ways of keeping themselves occupied.

Child advocates at the time pushed for mandatory schooling to take these trouble young people and convert them into quality citizens of a growing young nation. As seems to be the case with every age, innovations in business and industry were applied to the concept of large-scale public education and the current system was designed to emulate the assembly line. Teachers were regarded similarly as workers on an assembly line, passing students from one grade to the next (except those that failed QC). More and more so, teachers were increasingly women looking for less dangerous work than what was available to them in the factories. Being that the women at the time had fewer rights than men and were often not knowledgeable in the ways of self-advocacy and the assertion of their rights, they were often more easily exploited as workers than male teachers. So, just as the workers on the assembly lines of the factories began to engage in collective bargaining and organized labor unions, teachers began to do the same. At the time, these unions served to protect workers and teachers alike from exploitation. Today, it’s a different political climate.

Nonetheless, taking the lead from the business world, the assembly-line nature of public education began pushing children through the system, many of whom who were already causing problems because of their behaviors. I mean, it was their behaviors that led to mandatory schooling in the first place. The response to their behaviors by the adults responsible for educating them was fairly typical for the times: spare the rod and spoil the child. It was highly punitive. Children were punished for inappropriate behaviors but there was no effort to systematically teach them the appropriate behaviors they should have engage in, instead. In other words, the interventions at the time focused on the structures of the behaviors – that is, what the child had actually done – as opposed to the functions of the behaviors – that is, why the child had done it. This left many, many children with unresolved issues and no means to see them addressed, causing the perpetuation of troubling conditions.

In defense of the educators at the time, these children’s parents were often even less capable in rendering proper guidance to their children. Factory workers often worked 14 to 16 hour days before going home to horrible living conditions in a crammed up tenement with their ten kids and were in no position to offer effective parenting and guidance at the end of the day to that many children. They were dependent upon the public school personnel to help them during the daytime with their children’s needs.

Fast forward to today and you still have an assembly-line type system in the general education setting. In fact, unless something is “wrong” with you such that you require special education, you aren’t entitled to an education tailored to the way you actually learn. Behaviors are still largely dealt with in a reactionary fashion with punitive responses to inappropriate behaviors after they have already occurred, though there is a burgeoning movement to finally implement positive behavioral interventions on a school-wide basis rather than on a child-by-child basis. Even still, all schools maintain disciplinary records for each student, which speaks to the culture of public school administration and its perception of children who behave inappropriately at school. If there still weren’t such a punitive mindset, they would be called behavioral records or something else non-judgmental.

Just because a kid does something that’s inappropriate doesn’t automatically mean that the kid wanted to do something bad or wrong; very often it’s the situation that the child just doesn’t know what else to do, is engaging in trial and error to try to meet a want or need without thinking things through (which may not even be possible depending on the stage of childhood development the kid happens to be in at the time), or is crying out for help in whatever ways will be heard. Behavior is largely a function of communication; the trick is being able to understand the message.

So what does all of this have to do with writing behavioral goals? Well, a lot. It’s difficult to write behavioral goals for many people because they are still caught up in the antiquated punishment model of behavioral intervention, which evidence shows may curtail a specific behavioral incident in the short-term, but does nothing in the long-term to prevent problem behaviors from developing again or growing worse and more sophisticated over time. Because so many people in public education have been trained to look at behaviors as challenges to their authority rather than signs of things that need to be addressed, it’s hard for them to conceptualize the proper formatting of behavior goals. Parents usually have no formal training in this area either and get caught up in the momentum of the punitive mindset, not necessarily sure that the schools’ approach is appropriate but not knowing what else to suggest.

The thing with behavior goals is that they have to describe what a student is supposed to do in order to determine that the goal has been met. But, most people still think in terms of what the student should not be doing and will write things like “By 12/10/09, [Student] will decrease vocal outbursts in the classroom by 90% as measured by observation,” which is a poorly written goal on an uncountable number of levels. What the goal should do is describe and target the appropriate replacement behavior. So, it could read something like, “By 12/10/09, [Student] will use his break card to request time away from noisy distractions, take his work to a pre-designated quiet area, and complete his work with no more than one verbal prompt per occasion in 4 of 5 consecutive occasions within a 2-week period.”

Now, here in this example, it’s implied that the reason the child was engaging in noisy outbursts because he was becoming overwhelmed by noisy distractions presented by others. This is significant! Most behaviors are engaged in to either get something or get away from something, regardless of whether those behaviors are good or bad. Behaviors serve specific functions to the individuals who engage in them. Purists in the field of behavioral sciences tend not to really classify behaviors as good or bad, but more in terms of appropriate or inappropriate to the circumstance, adaptive or maladaptive, or successful and unsuccessful. Reinforcers are those things that occur once a behavior has been engaged in that increase the likelihood of the behavior being engaged in again. Consequences are those things that occur once a behavior has been engaged in that are likely to decrease the likelihood of the behavior being engaged in again. Consequences are not automatically presumed to be punishment.

Think about it. If you’re at a restaurant and want fettuccine alfredo, you don’t say, “Give me a t-bone steak, please.” You ask for the fettuccine alfredo. If you were to ask for a t-bone steak, and the waiter brought you a t-bone steak instead of fettuccine alfredo, the consequence of receiving a t-bone steak would decrease the likelihood of you asking for a t-bone steak the next time you wanted fettuccine alfredo. Getting the t-bone wasn’t punishment. It was just the natural consequence of you asking for something other than what you really wanted.

But, what if you don’t know the name of the dish you want? You can describe it to the waiter (“Yes, I’ll have those flat noodles with the creamy sauce and that spice that’s usually only used in snickerdoodles and spice cakes,”) and hope he understands, or you can just order something else that really wasn’t what you wanted just to avoid the embarrassment of not knowing the name of your favorite dish in front of your dinner companions and the waiter. At that point, though, your behavioral priority became avoiding embarrassment rather than getting the food that you wanted. When cast in that light, inappropriate behaviors start to make more sense.

With our example goal here, the only way we could have known why the child was engaging in the inappropriate behavior of verbal outbursts in the classroom was to have conducted an appropriate assessment of the child’s behavior. This assessment, in this example, would have revealed that the child – who has ADHD and an auditory processing disorder – was getting auditory overload whenever the noise level in the classroom increased during busy activities and, being highly distractible to boot, was incredibly challenged to remain on task. The verbal outbursts were the result of his frustration at not being able to concentrate and being so caught up in the moment of being overwhelmed and lacking in coping skills that it didn’t occur to him to ask his teacher to let him do his work some place more quiet. We’re talking about a child with compromised learning skills, here, not a 45-year-old adult with years of experience at effectively solving problems.

The goal describes the desired outcome, but what probably also needs to be in this child’s IEP is a positive behavior support plan that spells out what his issues are and how to deal with them. The only purpose the goal serves is to measure whether or not he acquired the replacement behavior over the course of the goal’s annual period. In our example goal above, the use of the break card has to be explained somewhere.

Sometimes IEP teams unnecessarily knock themselves out trying to write a succinct enough goal that captures all of the relevant elements without it becoming the world’s longest run-on sentence when something like a particular strategy must be employed. My favorite solution to problems like this is to develop a separate protocol that gets attached to an IEP as another page of the document and then have the goal refer to it.

For example, our example goal being used here refers to a break card but doesn’t make clear what that is or how it should be used. The goal could be re-written to read: “By 12/10/09, [Student] will use his break card according to the protocol found on page 12 of this IEP to request time away from noisy distractions, take his work to a pre-designated quiet area, and complete his work with no more than one verbal prompt per occasion in 4 of 5 consecutive occasions within a 2-week period.” Then page 12 of the IEP could be a one-page description of the protocol. In the alternate, if a positive behavior support plan is also attached to the IEP and the break card system is described in it, then the goal could reference the positive behavior support plan.

The important thing is that the goal has to be customized to fit the unique circumstances of the child involved. We get a lot of hits on our web site from people looking for pre-written goals, but I’m telling you that this is totally the wrong way to go about it. You’re not going to find canned goals that fit a particular circumstance involving a particular child, particularly when it comes to behavior. The goal has to target the specific area of need as identified in the present levels of performance and describe in measurable terms exactly what the student has to do in order to demonstrate mastery of the targeted skill. The goals of any child’s IEP have to be tailored to his unique needs and you don’t get a customized outcome with “off-the-shelf” goals. Rather than looking for pre-written goals that will fit a specific child, look for examples of goals and learn to understand the process and the logic behind how goals are written.

With behavior goals, target the acquisition of the desired behavior rather than dwell on reducing the undesired behavior. Gather baseline data on how often the child engages in the desired behavior at the time the goal is written and the degree to which he is expected to engage in it at the conclusion of the goal, which should be an increase over how often he engages in it at the beginning.

For example, if the baseline is that the student does not currently use a break card system to appropriately remove himself from a noisy and distracting environment to a quiet place where he can complete his work, then our example goal above represents a marked improvement. If the child begins using his break card system to escape the noisy, distracting environments and completing his work in a quiet area, then he’s not standing in the midst of the chaos yelling his head off.

By engaging in the appropriate replacement behavior, he inadvertently ceases to engage in the inappropriate behavior. Once he realizes that he is being met with a more beneficial outcome by using the break card system than he was by yelling out in class, he’ll have no reason to go back to yelling out in class. Over time, the skill can be refined to the point that the student is able to afford himself the trust of his teacher to excuse himself at his own discretion, without the need for overt signals to the teacher like break cards, to a quiet area to do his work and no one will think anything of it. A behavior goal in this area of need will eventually no longer be necessary.

I’ve seen kids overcome behavioral challenges in a year or less with good behavioral supports. I’ve also seen kids fall deeper and deeper into a hopeless pit of despair in the absence of good behavioral supports. And the degree of disability has little to do with it. It’s all about the quality of the behavioral interventions, including the goals. As long as the goals target the desired behaviors, are written in a measurable way that relates directly to relevant and accurate present levels of performance, and work in tandem with any behavioral protocols and/or a positive behavioral support plan in the IEP, you should be met with success.


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Assessing Problem Behaviors in Special Education Students

In previous posts, we’ve talked about what “serious behaviors are” and how they can interfere with a child’s receipt of a Free and Appropriate Public Education (“FAPE”). In today’s posting, I want to discuss how assessment of behavior can and should take place.

As with any other type of assessment in special education, the assessment of behaviors that interfere with learning must be done by a qualified professional. Specifically, the implementing regulations of the IDEA (see 34 CFR  300.304(c)(iv) and (v)) requires that assessments be administered by “trained and knowledgable personnel” and “in accordance with any instructions provided by the producers of the assessments.” This is particularly the case with standardized assessments, but you also have to bear in mind that, as a result of NCLB and its influence on the 2004 reauthorization of the IDEA, the use of scientifically research-based methodologies and practices must be used to collect relevant data and develop appropriate programming for all children, including those with handicapping conditions. (See 34 CFR  300.35 and the Elementary & Secondary Education Act (aka NCLB)  9101(37).)

Many parents have attempted to litigate the issue of what constitutes appropriate assessment, arguing for the use of Applied Behavioral Analysis (“ABA”), with mixed results. Many of these cases, however, have had to do with the pursuit of a scientifically research-based methodology proven to yield positive outcomes for children with Autism as an across-the-board instructional strategy. ABA is actually a method of analyzing behavior and applying that knowledge to whatever contexts are appropriate to the individual being served, hence the title “Applied Behavioral Analysis.”

What is known, regardless of what you call it, is that behavioral interventions are most successful when the function of the behavior is identified and addressed rather than the structure of the behavior. I can remember as a child getting into trouble for fighting with my younger sister and being told to “stop fighting” but no effort was made to actually resolve the disputes we were having. We were simply ordered to quit interacting in a displeasing manner, leaving our actual conflicts unresolved for many years. This is a perfect example of the adults in the situation addressing the structure of the behavior – what it looks like – rather than the function served by the behavior – that is, the behavior’s purpose. It’s treating the symptom rather than the disease.

For example, one of the students we have been representing is a high school student with sensory integration issues, high anxiety, and Autism. He is easily overwhelmed by noisy and busy environments and is tactile defensive, particularly once he reaches an agitated state. At that point, he will put his head down on his desk until he processes through whatever mental log-jam has occurred and is ready to return to his situation. When this happens, people need to leave him alone rather than add more stimulation to his experience so he can clear through all of the inbound data and return to a point where he is receptive to additional input. He’s gotten very good at self-regulating this way and will immediately return to his school work once he has mentally checked himself out by putting his head down on his desk for a couple of minutes or so.

This has been known for many years, now, but it seems to be the case that every so often a new person will be placed in his learning environment who disregards what is already known and thinks that he or she can somehow overcome this student’s neurology by doing things his/her own way. The last time this happened, our student had become, once again, overwhelmed by a very chaotic learning environment over which his teacher exercised poor control; he put his head down on his desk. While the aide assigned to him and the teacher left him alone, another aide in the classroom took it upon herself to go over to him and try to “speed up” his recovery process by “talking him through it.”  She didn’t understand that she was actually giving him more data to process and making it take longer for him to recover. She was actually making the experience increasingly painful to the student and when he told her to leave him alone, she made the mistake of putting her hand on his shoulder.  She intended it to be an encouraging gesture, but it was sensory overload for him at that point and his automatic response was to slug her.

There was no thought in his actions. It was a fight-or-flight response. When he realized what he had done, he was mortified. As with many people on the Autistic Spectrum, he is a very rules-based person and he has been raised by good parents who have made it clear that hitting is not appropriate. He knew what he had done was wrong and he was terribly remorseful. This put him into a psychological tailspin and the anxiety, which was already heightened in the first place, kicked into high gear. He developed somatic complaints of severe headaches and painful gastro-intestinal problems and began engaging in school refusal behaviors. His clinical psychologist found that the physical symptoms were tied to the anxiety he had about returning to that classroom and recommended home/hospital instruction until the situation could be resolved. The District arranged for a home instruction teacher to come to the house while things were worked out, which held him over academically and aided in his recovery from his emotional trauma, but he was unable to work on his socialization skills at home being away from the other students with whom his social skills work was being done prior to this event.

This is the kind of stuff that can result in a denial of a FAPE. One person who fails to take a student’s IEP seriously can undermine the entire program if he/she doesn’t respond to the behavioral issues appropriately. But the first step is identifying the function of the behaviors. What useful purpose do they serve to the student?  This information is needed not only to develop an appropriate behavior plan for a student, but also to appropriately implement it and suggest improvements to it over time.

In the example given above, the behavior in question was the student withdrawing from academic instruction. This behavior serves a useful function for the student and putting his head down on his desk was a positive replacement behavior taught to him when he was much younger at a time when his only response to over-stimulating situations was “I gotta get outta here!” and he would elope from the classroom, running across the campus as fast as he could to get away from the overwhelming situation. There were clear-cut environmental antecedents and behavioral antecedents that cued the adults in the room that he was reaching the point where he was going to need to “check out” for a couple of minutes. The consequence and, thus, the function of the elopement behavior was to permit the student to both escape from and contend with the sensory overload he experienced, as well as self-regulate. His nervous system just can’t take that much inbound data at once. It’s a manifestation of his disability.

What he needed, and what he ultimately got, was a more socially acceptable way of self-regulating in a situation like that. Essentially, he needed a socially acceptable tool that would let him go off “autopilot” and “steer the ship manually” as it were, making deliberate decisions about what to do with many pieces of incoming data, putting it all away in the proper processing centers of his mind, and clearing through the bottleneck of sensory information before returning to the academic task at hand.

That’s how behavioral assessment and intervention planning is supposed to work. From there, it’s all about training the staff on the intervention plan, implementing it in the day-to-day course of affairs, and collecting on-going data on its efficacy so that improvements and needed tweaks can be made to it as time goes on. The plan has to evolve at the same pace that the student makes progress towards the behavior goals in which the inappropriate behavior is not only extinguished, but replaced with a more appropriate coping strategy that sees the student’s evolving needs met.

Please keep your eyes open for our next posting, in which we will discuss the differences between FBAs and FAAs, and when each is meant to be used. As always, if you have any questions, please post a comment or email us at info@kps4parents.org.